Delivery costs and options for our fancy dress are as follows:
General Fancy Dress delivery informationSome Highland and Island postcodes will receive a minimum two day service (Islands subject to local ferry crossing times).
It is with great regret that we are no longer able to deliver to PO Box numbers.
We aim to dispatch all urgent Delivery orders the same day as we receive the order; this is only available on a working week of Monday to Friday. (Excluding Saturdays, Sundays and Bank Holidays)
Orders taken on a Friday needed for the Saturday deliveries have to be dispatched by 3pm we are also restricted to a weight and size restriction, maximum weight 2kgs, maximum size 61cm x 46cm x 46cm.
We will inform you if your items exceed these limitations.
If you need any more information on delivery you can call us on –
or email us on firstname.lastname@example.org
If an item is returned to us because the delivery address is incorrect provided by you or there is no reply at the delivery address there will be a re-charge of your delivery fee to re send your parcel out.
We will contact you directly if we are unable to deliver your order for any other reason.
International DeliveryAll parcels more than 2Kgs (Europe) or 2Kgs (other International Destinations) will incur an extra shipping cost, which will be confirmed with the customer via Email or Telephone before dispatch.
You are responsible for full delivery costs involved including any import duties.
Products ordered that are not availableIf a Product that you have ordered is unavailable we will always contact you using the details provided by you.
Please make sure that your correct contact details are given when placing your order, always try to put a landline and mobile number for us to contact you if we have a problem with your order.
Paypal DeliveryPlease put your name and telephone number in the 'notes to us field' as paypal will not allow us to view your telephone number it will help us greatly if we need to contact you.
When ordering using Paypal please try and ensure that you are able to use a Confirmed address for delivery. While we will ship to Unconfirmed addresses we cannot accept responsibility if the delivery address is incorrect.
It is the customers responsibility to ensure that the correct delivery address has been entered when the order is placed.
If you decide you would like to change a delivery address then please contact our customer services line on: - 01983 568527 or email: email@example.com