General Fancy Dress delivery information
For Scotland the earliest service will be by 10.30, and for some remote areas by 12 or by 3. Some Highland and Island postcodes will receive a minimum two day service (Islands subject to local ferry crossing times).
It is with great regret that we are no longer able to deliver to PO Box numbers.
If ordering by telephone, fax or post then our staff will be more than happy to advise you on the best delivery option available for you.
It is with great regret that we are no longer able to deliver to PO Box numbers.
We aim to dispatch all urgent Delivery orders the same day as we receive the order; this is only available on a working week of Monday to Friday. (Excluding Saturdays, Sundays and Bank Holidays)
Orders taken on a Friday needed for the Saturday deliveries have to be dispatched by 3pm we are also restricted to a weight and size restriction, maximum weight 2kgs, maximum size 61cm x 46cm x 46cm.
We will inform you if your items exceed these limitations.
Any Orders placed over the the value of £100 will automatically sent to the card holders address.
All International deliveries are sent via DHL and have a max weight of 2kg if your parcel exceeds this weight we will call you and advice you of any extra cost chargeable before your parcel is dispatched.
If you would like to know your track and trace number please call us on –
0844 800 9470
00 44 1656 769743
or email us on sales@abfab.co.uk
All items require a signature.
If an item is returned to us because the delivery address is incorrect provided by you or there is no reply at the delivery address there will be a re-charge of your delivery fee to re send your parcel out.
We will contact you directly if we are unable to deliver your order for any other reason.
Free Delivery
This Offer Is For BFPO Orders To Afghanistan No Min Order Value Its Free What Ever You Order From Abfab.
No Min Order Value For Collection From Our Fancy Dress Ware House In Bridgend South Wales.
Please Note Any Orders Placed For Delivery In UK With Free Delivery Selected And Do Not Qualify For Free Delivery As Stated
Above, Will Be Charge A Standard Delivery Fee Of £5.99 .
Next Day urgent delivery
A next day delivery service is available.
This is a fully guaranteed next working day.The item will need to be signed for therefore please make sure someone is in to receive the item. This service, excludes Saturday, Sunday and Bank Holidays (Please select saturday Delievery).
In addition orders placed later than 3:30pm GMT will not be processed until the next working day.
Please call us direct if you require your costume urgently and will will do our very best to get it out to you for next day.
Deliveries to BFPO Addresses
Deliveries to BFPO addresses cost £7.99 and take up to 7 working days to reach the BFPO depot. From there the Armed Forces are responsible for ensuring that you receive your goods.
This charge is limited to parcels weighting no more than 2Kgs, if your order is heavier than this we will contact you to inform you of the additional costs involved in shipping your order.
International Delivery
All parcels more than 2Kgs (Europe) or 2Kgs (other International Destinations) will incur an extra shipping cost, which will be confirmed with the customer via Email or Telephone before dispatch.
You are responsible for full delivery costs involved including any import duties.
Products ordered that are not available
If a Product that you have ordered is unavailable we will always contact you using the details provided by you.
Please make sure that your correct contact details are given when placing your order, always try to put a landline and mobile number for us to contact you if we have a problem with your order.
Paypal Delivery
Please put your name and telephone number in the notes to us field as paypal will not allow us to view your telephone number it will help us greatly if we need to contact you.
When ordering using Paypal please try and ensure that you are able to use a Confirmed address for delivery. While we will ship to Unconfirmed addresses we cannot accept responsibility if the delivery address is incorrect.
If an unconfirmed address is used we will try and contact you to ensure that the address is correct, although you will have received 2 emails, one from abfab.co.uk and one from Paypal confirming that an order has been placed using your account.
It is the customers responsibility to ensure that the correct delivery address has been entered when the order is placed.
If you decide you would like to change a delivery address then please contact our customer services line on: - 0844 800 9470 (int +0044 1656 769743)